These terms and conditions govern your use of our website. Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms.
Material on this website must not be republished online or offline without our authorization.
The copyright and other intellectual property rights in all material on this website are owned by us or our licensors and must not be reproduced without our prior consent.
No part of this Website may be reproduced without our prior written authorization.
We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other practical issues. Therefore we will not be liable if this website is unavailable at any time.
This Website may be momentarily unavailable due to issues such as system malfunction, maintenance or repair or for reasons outside our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.
Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liable or responsible for any kind of loss or damage death, personal injury that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort or contract or otherwise in connection with this Website.
We have done our best to display as precisely as possible the colors of the products shown on our Site. However, because the colors you see will depend, in a large part, on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
As a convenience to you, we may provide on our Site links to websites operated by others. If you link to and/or use these other websites, you will leave this Site and please understand that we have no control over the content on those other website. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses, worms, trojan horses and other items of a destructive nature. We make no warranty or representation regarding any linked website or the information appearing thereon or any of the products or services described thereon. Links do not imply that we or this Site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of Ullcatch or any of its affiliates or subsidiaries.
In order to enable us to provide you with a personalized browsing experience, this website uses ‘cookie’ information collection technology. “Cookies” are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer’s hard drive, and they can be used for a wide range of purposes, such as identifying your computer’s previous visits to this website, and to ascertain the most popular features of this website.
In general, you can visit this Web site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. In addition, there are portions of this Web site where we may need to collect personal information from you for a specific purpose, such as to register and the Ullcatch Shop and Gallery. The information collected from you may include your name, address, telephone, fax number, or e-mail address.
When Can You Expect Your Order To Arrive?
We will attempt to ensure that all orders placed with us by 11am on a working day (Monday – Friday) are dispatched the same day. Orders placed on Saturday and Sunday will be dispatched on Monday (excluding Bank Holidays)
You must examine the goods when they arrive to confirm that they have not been damaged in transit. If the goods are apparently damaged, please do not accept them from the carrier. Please inform us as soon as possible if there is any problem.
Our shipping rates are reviewed regular and we try to charge prices that reflect the actual cost of packing and posting, we are always on the look out to tweak and improve our postage costs, and in many instances the postage costs are actually a lot higher than what we charge our customers.
Please note that if the delivery address given on an order is outside of the EU, an import tax may be payable upon receipt of the goods. The amount payable depends on the destination and may be subject to change. These payments are the responsibility of the customer and we accept no liability for any payments which may be due.
On returns, we can only credit the credit card used for the original purchase. Please allow 1 to 2 statement cycles for the refund to appear on your statement. PayPal returns should show on your PayPal Activity Log instantly.
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